Walk In Sync™ Private Policy

Walk In Sync™ Return Policy:

If you're not satisfied with your purchase, you may return or exchange the product(s) in its original condition. Please note that a restocking fee as well as other fees such as shipping or cleaning fees may apply. A Customer Service rep can discuss that when you call in for the return. Please contact Customer Service at 970.948.5418 to obtain your Return Authorization Number (RA#). All returns must be accompanied by documentation detailing your name, address, phone number and RA#.

Walk In Sync Refund Policy:

Walk In Sync™ will gladly refund any product within the first 30 days due to manufacturer defects. Please contact us directly at: 970.948.5418

Customer Service Hours

Our hours are Monday through Thursday 8 a.m. to 6:00 p.m. ET, and Friday 9 a.m. to 5:00 p.m. ET. Our team is here to answer your questions regarding sizing, function, or training and will gladly assist you with your order. Please contact us by any of the means below to speak to one of our Customer Service Specialists.

Phone/Fax:
Toll-Free Number: 970-948-5418

Email:
info@dogwalkinsync.com

Payment

We accept American Express | Discover | MasterCard | Visa

Shipping & Delivery

Shipping Options
We use USPS Ground for all orders shipped within the continental United States. Orders are generally shipped from our warehouse within three (3) business days of receipt. Most USPS Ground orders will be delivered within 5 to 10 business days, depending on your postal zone. Please note that order processing may take a bit longer during certain times of the year when order volume is extremely heavy due to tradeshows or seasonal spikes.

Charges
We charge you a flat shipping fee depending on your location.

Personal Information
When you send Walk In Sync an email with your email address, the message and your email address will only be used by Premier staff. This information will not be released to third parties.

Protection of Personal Information
We do not collect personally identifiable information on our web visitors. In cases where this information is provided voluntarily, such as when you request employment information, the information will not be sold, leased, or distributed to third parties in any way.

For More Information
For more information on our privacy policy, or if you have given us personal information and would like to opt out, please email info@dogwalkinsync.com